On-Hold Audio
Why use on-hold audio?
On-hold audio is a dynamic and direct communication channel with your customers. It uses time spent on-hold to promote products and services directly to your caller as well as advising them of important information regarding your business.
Testimonials
We often put callers on-hold to transfer calls between agents. We also tend to gather information and confer with colleagues. The time soon adds up!
The service has helped us manage our calls more effectively. Great, efficient service.
Our customers love the idea of being told about new promotions when they ring the salons, and our staff love the idea that every incoming call is answered within seconds every time, they never miss or lose a call.