Over the past few months, Premier have been bolstering their existing contact centre customer base with some fantastic video case studies. These case studies focus on specific elements of contact centre audio and video across a variety of vertical sectors. A range of important topics such as IVR, in-queue messaging and agent speech impact are extremely prevalent in these videos.

Marketing Manager, Adam Sideserf is always keen to hear from delighted customers, stating “Working with some fantastic FTSE 100 staples, we are extremely proud of our developments in the contact and call centre industry. It is a real pleasure that our customers’ expectations are met and in many cases exceeded”.

With more exciting video case studies coming soon, you can learn more about Premier’s contact centre solutions by watching some of the case studies below.

For further information on Premier’s full range of contact and call centre solutions, please call us on 0345 071 1359 or email